This Refund Policy applies to Amaree Pro subscriptions bought on the Amaree website at amaree.ai (the "Site"), where Amaree Inc is the seller and Stripe processes the payment. Subscriptions bought inside the Amaree app for iPhone are sold by Apple through the App Store and follow Apple's refund process, described below.
01The Free Trial
Amaree Pro comes with a 7-day free trial when you have not had one before, on the Site or in the app. A payment card is required to start it, but nothing is charged during the trial. Cancel before the trial ends and you are never charged. Each account gets one free trial, whichever store it started in.
02Annual Plan
If you bought the annual plan on the Site, you may request a full refund within 14 days of the charge, for any reason. The refund is returned to the card you paid with and your subscription ends at once. After 14 days the annual charge is not refundable, and your subscription continues until the end of the year you paid for unless you cancel it.
The same 14-day window applies to each annual renewal, counted from the day of that renewal charge.
03Monthly Plan
Monthly charges made on the Site are not refundable beyond the free trial. Cancel at any time and your subscription runs until the end of the month you have paid for; you are not charged again.
04How to Cancel
Cancel anytime in Settings under Subscription, or by emailing billing@amaree.ai. Cancellation takes effect at the end of the period you've paid for. You keep Amaree Pro until then.
- •Bought on the Site: sign in at amaree.ai, open Settings, then Subscription, then Manage subscription. This opens your billing portal at Stripe, where you can cancel, change your payment card or download invoices. If you cannot sign in, email billing@amaree.ai from the email address on your account and we will cancel for you or send you a billing link.
- •Bought in the App Store: open Settings on your iPhone, tap your name, then Subscriptions, and choose Amaree. Apple manages these subscriptions; the Site can show their status but cannot cancel them.
You can also cancel by emailing us at the address below from the email address on your account. We confirm every cancellation by email.
05App Store Purchases
For a subscription bought in the app, Apple is the seller of record and decides refunds under its own terms. Request a refund from Apple at reportaproblem.apple.com or through the App Store app on your iPhone. We cannot refund an App Store charge ourselves.
06Failed Payments
If a renewal payment fails, Stripe retries it over the following days and emails you so you can update your card. If it still cannot be collected, the subscription is canceled and Amaree Pro ends. No further charge is made.
07Account Deletion
Deleting your account does not by itself refund a subscription. A deleted account is hidden at once and can be restored by signing in within 30 days; a subscription bought on the Site is set to end at the close of its paid period when you delete the account. After 30 days the account is permanently deleted, any remaining subscription is canceled at that point, and no refund is issued for time left on it. If you want a refund on an annual plan, request it within the 14-day window before deleting your account.
08Price Changes
If we change the price of Amaree Pro, we tell you by email before the change applies to your renewal, and you can cancel before you are charged the new price.
09Your Rights
Nothing in this policy limits the rights you have under the consumer law of the place you live. Where that law gives you a longer or wider right to a refund, it applies.
10Billing Questions
Questions about a charge, a refund or a cancellation: email billing@amaree.ai from the email address on your account and include the date of the charge. We answer within a few business days.